Contact Us

Lost and Found

For inquiries relating to lost and found please contact the Nishitetsu Customer Center on 050-3616-2150.

For lost and found on train/station:

Inquiries regarding lost and found items on Nishitetsu Omuta Line, contact Nishitetsu Customer Center.(050-3616-2150)
The items will be temporarily held at the administrating station, then it will be handed over to the relevant police station. When calling, please state the date, the time and the train( departing ○○bound for △△etc.)and the details of the lost property(name, color, pattern, etc.).
※After being temporarily stored, the items will be transferred to the relevant police station.

For lost and found on buses:

Please call Nishitetsu Customer Center(050-3616-2150) and confirm the administering bus depot of the bus you lost the items on. When calling, please state the date, the time and the bus ( bus number, departing ○○bound for △△etc) and the details of the lost property (name, color, pattern, etc).

Contact by phone

Contact by phone

Nishitetsu Customer Center have a telephone interpretation service in English, Korean, and Chinese during the operational hours.
The Nishitetsu Customer Center is the window for information on Nishitetsu Bus and Train timetables, fares, operational information inquiries, comments and requests. If you don’t know where to inquire, the Center can advise you on where to contact. Feel free to call anytime. (Nimoca inquiries are taken at the nimoca Call Center.)

Inquiries Office

Nishitetsu Information Center

The Inquiry office is located in Fukuoka city. The office provides Nishitetsu Group PR magazines etc.

Nishitetsu Information Center

Tenjin Area

Hours: 8: 00 ~ 20: 00 (weekdays), 10: 00 ~ 18: 00 (Saturdays, Sundays and holidays)
Location: 2-11-2 Tenjin Chuo Ku Fukuoka Shi
(Solaria Stage Building 1st floor south side near the escalator square)
MAP

The Kyushu Highway Bus provides a telephone interpretation service in English, Korean, Chinese during business hours. Feel free to use this service.

Telephone inquiries and reservations

Kyushu Highway Bus Reservation Center: 0120-489-939 (Toll free within Japan)

(Mobile, PHS, IP phone number 092-734-2727 Hours 8am to 7pm 365 days)

※ The Reservation Center in each prefecture of Kyushu also accepts inquiries and reservations.